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COMPARE · COMMUNITY.IO VS HEARTBEAT

White-label at $199, not $849.

Heartbeat takes 5% at entry (plus Stripe on top) and gates white-label to its $849/mo tier — on a roughly 8-person team. Compare fees, features, and platform risk for a community your business depends on.

Run your numbers →See full pricing

Verified against live pricing pages · July 7, 2026

The feature ledger

Verified against live pricing pages · July 7, 2026

Feature-by-feature comparison: community.io vs Heartbeat
Featurecommunity.ioHeartbeat
Honest all-in fees (processing included)All-in MoR: 4.9% / 2.9% flat / 2.4%, + 30¢ — nothing stacks5% take + Stripe 2.9% + 30¢ ≈ 7.9% all-in at entry
Engagement engine (points, levels, leaderboards)Skool-grade gamification: points, levels, leaderboards, level-gated contentChat-centric
Course tools (quizzes, certificates, drip, progress)Built in on every tier — a classroom, not a video listBasic courses
Branding & white-labelCustom domain on Pro; full white-label + branded app on Scale ($199)White-label only at the $849/mo Scale tier
Public API & webhooksOpen API + webhooks on Scale ($199)Zapier + basic API
Data export & lock-inFull export — posts, courses, members, history. No exit penalty.Member export

The fee math, all-in

Total monthly cost — fees + subscription. Computed, not quoted.

Total monthly platform cost by revenue scenario, computed from published fee formulas
PlatformStarting out — $1k/mo · $50 avgGrowing — $10k/mo · $50 avgAt scale — $100k/mo · $50 avg
Heartbeat$134/mo$49 + 5% platform + Stripe 2.9% + 30¢ (stacked)$749/mo$149 + 2.5% platform + Stripe 2.9% + 30¢ (stacked)$6,149/mo$149 + 2.5% platform + Stripe 2.9% + 30¢ (stacked)
community.io Free$0 + 4.9% + 30¢ all-in$55/mo$550/mo$5,500/mo
community.io Pro$49 + 2.9% + 30¢ all-in — flat, no $900 cliff$84/mo$399/mo$3,549/mo
Switching to community.io Provs Heartbeat’s cheapest setup at each pointkeeps $600/yrkeeps $4,200/yrkeeps $31,200/yr

Verified against live pricing pages · July 7, 2026 · every formula published at /fees · run your numbers →

Sources: Heartbeat (heartbeat.chat)↗

Multi-tier platforms are shown at the tier that fits each revenue point; the tier and its formula are printed in the cell.

  • Heartbeat: Heartbeat's take steps down by tier (5% / 2.5% / 1.25%) — right-size the tier to revenue when comparing.

Where Heartbeat wins

Both columns of the ledger — strengths first.

Their column

  • Importers for Circle/Slack/Notion
  • Unlimited voice/video hours

What it costs you

  • 5% platform take at entry (plus Stripe on top)
  • White-label only at the $849/mo Scale tier
  • Tiny team (~8 people, $3.6M raised) — platform risk for a business-critical community

pricing source: heartbeat.chat↗ · Verified against live pricing pages · July 7, 2026

Keep comparing

Every comparison is built from the same published formulas.

Run the numbers at your revenue.

The same math behind every table on this page — every formula published at /fees.

Run your numbers →See full pricing